Computer care and business IT
Tell us what is happening or what you want to change. You do not need to know the technical name or choose a package before emailing.
Email us about your ITA computer is not working, Outlook will not connect, a printer will not print or office Wi-Fi keeps dropping. We agree what to investigate and the price before starting. Parts and further work are separate unless included.
See one-time IT helpGet a new computer ready, set up employee email and access, move agreed files or plan an office technology change. We agree the systems, work and completion checks. Equipment, licenses and ongoing support are not automatically included.
See setup and project helpComputer Care combines updates, security protection, selected backups and a limited remote-help allowance for enrolled computers. Broader Managed IT is assessed individually. Neither means unlimited responsibility for every IT problem.
See Computer Care and pricingRemote help and on-site visits are ways to deliver work. Microsoft 365 and backup are areas we can work on. A new employee’s email setup might be one project done remotely, not three separate services. Visits depend on the work, location and availability.
Service areas
Computer Care is a defined ongoing package. Broader Managed IT needs an individual assessment. The other pages explain particular work areas, not automatic additions to Computer Care.
Need help with a single job? Explore one-time IT services.
Managed protection, updates, selected backups and pooled remote help. $99/computer/month, $299 business minimum, plus setup. No annual commitment. Cancel anytime. Care continues through your paid month, with no further renewal.
Use the calculator for an estimate, or email us first if you are unsure what you need.
Review package and pricing 02Broader ongoing IT help, assessed individually. We agree which computers, accounts and responsibilities to take on; this is not unlimited support.
Explore this service 03Help with a computer, email, application or printer problem. We agree the investigation or repair and its price, remotely or on site as appropriate.
Explore this service 04Help with employee email, sign-in and shared files, or a planned account change. Microsoft subscriptions and ongoing administration are separate unless agreed.
Explore this service 05Security protection and review within an agreed ongoing service. Not a standalone one-time cybersecurity package or a guarantee against incidents.
Explore this service 06Help identify important files, set up agreed backups or check recovery. Installing a backup alone does not include ongoing monitoring or every future restore.
Explore this serviceBefore work starts
Coverage, responsibilities, approval steps, service hours, and exclusions are written down before onboarding.
Each proposal identifies the users, systems, devices, vendors, and standards it would cover.
Service updates separate completed work, open risks, and recommendations that need a business decision.
Describe the problem or change in your own words. We clarify what you need, explain the proposed work and price, then agree the next step. No signup, payment or required call to ask.
