Reboot Houston

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Explore Computer Care · Email us first, or use the optional calculator.

COMPUTER CARE FOR GREATER HOUSTON

Computer care for
your small business.

Security monitoring, updates, selected backups and remote help.
For agreed computers, not unlimited IT support.

  1. 1Your careMake it fit
  2. 2Review & requestKnow the next step
  3. 3Open inquiry formAlternative to email
$495 / month+ $399 one-time setup · before tax

OPTIONAL PRICE CALCULATOR

Estimate your Computer Care price.

1–10 Windows 11 Pro computers.

Where do your business files live?

Choose where the files you want backed up are stored.

Anything else we should know?Optional

We’ll review unusual requirements before requesting payment.

Included in every plan.
Security monitoring, updates, selected backup and a monthly remote-help allowance.

See an example monthly care report. View sample report Fictional data, not a customer result.

Which IT service fits your business?

One problem to fix, computers to look after, or broader IT responsibility? Here’s how to choose.

Occasional repair

Best for
A specific problem or one-off job.
What you’re buying
The agreed repair or project, not ongoing monitoring and backup.
How it’s priced
Quoted for the work you need.

Computer Care

Best for
A small business that handles its day-to-day IT but wants ongoing computer care.
What you’re buying
Endpoint security, updates, selected backup and a defined monthly remote-help allowance.
How it’s priced
The plan above, with separate setup and agreed extras.

Broader managed IT

Best for
A business needing more help or responsibility for accounts, networks or servers.
What you’re buying
Separately agreed responsibilities, beyond Computer Care.
How it’s priced
A custom quote after reviewing the work and availability.

These are service approaches, not equivalent packages. Computer Care is not unlimited support or a full IT department. .

HOW SETUP WORKS

From your request
to active care.

You can complete your request
without a sales call.

Review your plan

See your monthly price, setup fee and included care before making a decision.

Set up with our help

After written approval and setup payment, we guide installation and check your selected protection and backup.

Know when you’re covered

We confirm activation in writing after readiness checks and payment.

Questions about switching and setup.

We confirm what you have and what needs to change before you commit.

We already have an IT provider. Can we switch?

Tell us what they manage, who controls your accounts and licenses, and any notice period or exit fees. Keep existing protection and backups in place until we agree the transition. Don’t cancel services or remove software just to request a quote.

Existing backup history does not automatically transfer. Migration, provider handover and repairs may need a separate quote. We agree any expected interruptions before work starts.

What will we need to do during setup?

Confirm the computers, business folders and Microsoft 365 users you want covered. After written acceptance and setup payment, we provide private instructions for your agreed setup.

Have an authorized person available for installation and permission prompts, keep computers powered on and connected, and agree any restarts with us. Microsoft 365 backup may need approval from your tenant administrator. Never email passwords, card details or recovery codes.

What does the setup fee cover?

Guided installation, configuration of the agreed protection and backup, and an initial sample recovery check for each purchased backup workload. Guided setup help and ordinary offboarding are included in the one-time fee, not deducted from your monthly help allowance.

Onsite visits, existing faults, migrations and work outside the agreed work are quoted separately. We confirm availability and your next step in writing; submitting a request does not reserve a start date.

Exactly when does paid monthly care start?

First, we confirm the work, tax, price and terms in writing. After you accept, you pay the setup-only invoice. We then install and verify the agreed security, maintenance, backups and recovery checks.

Only after readiness checks do we request the separate first-month payment. Care starts when that payment is confirmed, readiness still passes and we explicitly confirm your activation and renewal date. A request, setup receipt or installed agent alone does not mean you are covered.

Support limits, extra charges and cancellation.

Is this a full IT department?+

It is defined care for your enrolled computers, selected backups and a monthly remote-help allowance. Server and network administration, hardware, Microsoft licenses and larger projects are separate. We’ll agree any extra work and price with you first.

What if we need more help?+

Extra remote help is $150/hour in approved 15-minute blocks ($37.50). A separate extra-work appointment has a $75 minimum. No automatic overage charges. Onsite work is quoted separately and scheduled around Reboot’s availability.

Can we leave without a yearly contract?+

Cancel anytime. Care continues through your paid month, with no further renewal. No ordinary partial-month refund. Ordinary offboarding is included in the setup fee.

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