Occasional repair
- Best for
- A specific problem or one-off job.
- What you’re buying
- The agreed repair or project, not ongoing monitoring and backup.
- How it’s priced
- Quoted for the work you need.
COMPUTER CARE FOR GREATER HOUSTON
Security monitoring, updates, selected backups and remote help.
For agreed computers, not unlimited IT support.
No signup, payment or call needed to ask. The calculator below is optional.
OPTIONAL PRICE CALCULATOR
1–10 Windows 11 Pro computers.
We’ll review unusual requirements before requesting payment.
Included in every plan.
Security monitoring, updates, selected backup and a monthly remote-help allowance.
See an example monthly care report. View sample report Fictional data, not a customer result.
REVIEW YOUR PLAN
Your setup fee, monthly estimate and next steps are below.
Security monitoring, updates and selected backup are included.
We connect your computers, configure your protection and check the backup you selected. Guided setup help is covered by the one-time setup fee.
After our checks, you receive a separate first-month payment request. We then confirm your coverage and renewal date.
These are estimates before tax. We confirm included work, availability, final price and service terms in writing. After you accept, we send a secure setup-only invoice before any payment.
Windows 11 Pro x64 computers, with no servers or specialist requirements.
Use the email button beside your estimate without completing the checkboxes. If you prefer the optional form, check the details below before continuing. Neither route places an order.
Month to month. No annual commitment.
Cancel anytime. Care continues through your paid month, with no further renewal. No ordinary partial-month refund. Ordinary offboarding is included in the setup fee.
HELP WITH YOUR PLAN
Keep your selections. We’ll confirm the details in writing before asking you to pay. A sales call isn’t required.
Add your contact details and question once in the secure Zoho form. Your selections stay attached. We confirm included work, availability, final price and terms in writing before payment. No start date is reserved and care is not active.
One problem to fix, computers to look after, or broader IT responsibility? Here’s how to choose.
These are service approaches, not equivalent packages. Computer Care is not unlimited support or a full IT department. .
HOW SETUP WORKS
You can complete your request
without a sales call.
See your monthly price, setup fee and included care before making a decision.
After written approval and setup payment, we guide installation and check your selected protection and backup.
We confirm activation in writing after readiness checks and payment.
We confirm what you have and what needs to change before you commit.
Tell us what they manage, who controls your accounts and licenses, and any notice period or exit fees. Keep existing protection and backups in place until we agree the transition. Don’t cancel services or remove software just to request a quote.
Existing backup history does not automatically transfer. Migration, provider handover and repairs may need a separate quote. We agree any expected interruptions before work starts.
Confirm the computers, business folders and Microsoft 365 users you want covered. After written acceptance and setup payment, we provide private instructions for your agreed setup.
Have an authorized person available for installation and permission prompts, keep computers powered on and connected, and agree any restarts with us. Microsoft 365 backup may need approval from your tenant administrator. Never email passwords, card details or recovery codes.
Guided installation, configuration of the agreed protection and backup, and an initial sample recovery check for each purchased backup workload. Guided setup help and ordinary offboarding are included in the one-time fee, not deducted from your monthly help allowance.
Onsite visits, existing faults, migrations and work outside the agreed work are quoted separately. We confirm availability and your next step in writing; submitting a request does not reserve a start date.
First, we confirm the work, tax, price and terms in writing. After you accept, you pay the setup-only invoice. We then install and verify the agreed security, maintenance, backups and recovery checks.
Only after readiness checks do we request the separate first-month payment. Care starts when that payment is confirmed, readiness still passes and we explicitly confirm your activation and renewal date. A request, setup receipt or installed agent alone does not mean you are covered.
It is defined care for your enrolled computers, selected backups and a monthly remote-help allowance. Server and network administration, hardware, Microsoft licenses and larger projects are separate. We’ll agree any extra work and price with you first.
Extra remote help is $150/hour in approved 15-minute blocks ($37.50). A separate extra-work appointment has a $75 minimum. No automatic overage charges. Onsite work is quoted separately and scheduled around Reboot’s availability.
Cancel anytime. Care continues through your paid month, with no further renewal. No ordinary partial-month refund. Ordinary offboarding is included in the setup fee.