Know who is responsible
The business knows which systems are protected, who manages them, and where exceptions remain.
Backup and recovery readiness
Know what is protected and what recovery would require.
Reboot helps define backup responsibilities, identify coverage gaps, and build a recovery plan around the systems your business actually depends on.
Veteran-owned Greater Houston Remote-first Scope defined in writing
Business outcomes
What this service can help improve.
Planned recovery order
Business leaders decide which systems should return first and how much downtime the business can tolerate.
Evidence beyond a status screen
When included, backup reviews, documentation, and planned restore checks provide better evidence than a successful status alone.
Typical service scope
What this service can cover.
Final coverage depends on your technology and written proposal. These are the areas commonly considered for this service.
- Inventory of agreed systems, data locations, and backup responsibilities
- Backup status reviews for services listed in the proposal
- Documentation of how long backups are kept and what should be restored first
- Planned restore checks and test coordination
- Alerts when backup coverage or health needs attention
- Vendor coordination for covered backup platforms
How service is organized
A clear method from review through follow-up.
Tools can vary, but ownership, documentation, approval, and follow-through should remain clear.
Inventory
Identify critical systems, who is responsible for the data, where it is stored, which cloud services are involved, and what backup services already exist.
Confirm who handles each backup
Document which data is covered, who manages the backup, and which systems remain outside the plan.
Set recovery priorities
Business leaders identify what should be restored first and what downtime or data loss would mean for the business.
Review backup health
Backup status, exceptions, retention, access, and planned restore checks are reviewed instead of assumed.
Straight answers
Questions to answer before service begins.
Is Microsoft 365 already backed up by Microsoft?
Microsoft provides platform safeguards and recovery features, but each business still needs to decide what independent backup and recovery it requires. Any third-party backup should be selected and documented explicitly.
How do we know whether a backup can be restored?
A status screen can show whether backup jobs appear healthy. When included in the service, a restore check provides stronger evidence by testing selected data or systems under controlled conditions.
Does backup eliminate downtime?
No. Backup is one part of recovery. Restoration speed also depends on the system, data volume, connectivity, hardware, access, dependencies, and the incident itself.
Start with a conversation
Discuss Backup and recovery for your business.
We will discuss your current setup, recurring issues, priorities, and the kind of support you need.