Find out what is covered
We review the agreed computers and online services, identify existing backups and explain what is missing or still unknown.
Backup and recovery planning for Houston businesses.
If a computer failed or an important folder disappeared, would you know what could be recovered? Reboot helps you understand your current backups, find gaps and plan the next steps.
No signup or payment to ask. Prefer a form? Use the inquiry form.
Business IT Greater Houston Remote-first Work and price agreed first
For your business
How this service helps.
Decide what you would need first
We help put recovery in business terms: which files and systems matter most, and what losing access would interrupt.
Check more than a success message
When included, we test bringing back selected information and checking it is usable. We record the result and any limitations.
Agreed work, clearly priced
From saving copies to getting files back.
A backup keeps a copy of information so it may be recovered later. Restoring means bringing that information back and checking it can be used. We help plan both, with the work and price agreed in writing. These services are not all included in Computer Care.
- Identify where important files are stored and who manages their backups
- Review existing backup results and explain gaps for the agreed systems
- Document which copies are kept, for how long and what should be recovered first
- Plan agreed tests that bring back selected data and check it can be used
- Review backup problems and notify you as defined in the proposal
- Coordinate with the providers responsible for covered backup services
How service is organized
How we start and manage the work.
We agree who handles each part of the work, which approvals are needed and how progress will be recorded.
Start with your everyday work
Tell us what your team uses and which information you could not work without. Not knowing your backup setup is a reason to ask for help.
Review what is in place
With authorized access, we review the agreed data locations, existing backups and the people or providers responsible.
Agree a practical plan
We explain the recommended work, recovery priorities, exclusions and price. You approve the proposal before work begins.
Record the results and gaps
You receive the findings from the agreed work, including any recovery tests. Ongoing reviews are included only when agreed.
Straight answers
Common questions.
Does Microsoft 365 back up our email and OneDrive files?
We need to check what your business has enabled. OneDrive syncing keeps files in step across devices and online; a deletion can be carried across those locations too. Seeing a file on two devices does not, by itself, show what you could recover later.
Microsoft 365 has built-in recovery features. Microsoft and other providers also offer separate backup services. We review the agreed accounts and files, what copies are kept, for how long and what recovery checks are included. Available recovery depends on your setup and what happened; an email or file-management service does not automatically include backup. Need help with Microsoft 365 accounts or shared files?
How do we know whether a backup can be restored?
A successful status message means a backup job reported success, not that every file will be usable. An agreed restore check brings back selected information under controlled conditions and checks the result. It provides evidence for what was tested, not a guarantee for every future incident.
Is backup the same as disaster recovery?
No. Backup is about keeping recoverable copies. Disaster recovery is the wider work of getting the business running after a serious disruption. That can involve computers, applications, internet access and other vendors as well as files. We document agreed recovery priorities; a broader plan may need additional work and specialists. Backup does not eliminate downtime or guarantee a recovery time.
Contact Reboot
Not sure what is backed up? Start there.
Tell us where your business keeps important files and what worries you. If you do not know, say so. We will clarify the next steps and quote any agreed work before it begins.