Get people the access they need
When someone joins, changes roles or leaves, we handle the agreed account and access changes with your approval.
Microsoft 365 support for Houston businesses.
New employee needs email? Shared files are hard to access? Tell us what is getting in the way, and Reboot will help identify the work needed and explain the cost before you commit.
No signup or payment to ask. Prefer a form? Use the inquiry form.
Business IT Greater Houston Remote-first Work and price agreed first
For your business
How this service helps.
Make account security easier to manage
We review who can change important settings and help set up an extra sign-in check, such as an authenticator app, where included.
Keep control of your business accounts
We document who owns the subscription and who can approve changes. Your business keeps ownership; Reboot receives only the access needed.
Agreed work, clearly priced
What we can help you manage.
Microsoft 365 is a subscription that can include business email, Office apps and shared files, depending on your plan. Paying for the software is separate from having someone manage accounts and settings. We agree the work and price in writing; these services are not all included in Computer Care.
- Set up or remove employee accounts and assign the agreed subscriptions
- Review who has permission to change settings or access shared information
- Help configure extra sign-in verification and supported security settings
- Manage agreed email, Teams, OneDrive and SharePoint settings for communication and file sharing
- Document subscription renewals and who controls your business email domain
- Coordinate with Microsoft or another provider when their help is needed
How service is organized
How we start and manage the work.
We agree who handles each part of the work, which approvals are needed and how progress will be recorded.
Tell us what is happening
Start with the problem or change you need. If you do not know your subscription or setup, say so; we help identify it.
Review the current setup
With authorized access, we review the relevant accounts, subscriptions and settings before recommending changes.
Approve the work and price
You receive a written proposal explaining what we will do, what is excluded and which changes need your approval.
Know what changed
We record the agreed changes and any remaining issues. Ongoing account management is included only when agreed.
Straight answers
Common questions.
We already pay for Microsoft 365 or Office 365. Can you help?
Yes. Tell us what you use and what is getting in the way, such as email, sign-in or shared files. It is fine if you do not know the plan name. We review the setup and required access, then propose the work in writing. New subscriptions or moving data are included only if listed.
Can I get help with one Microsoft 365 problem?
Yes. You can request a quote for a single email, sign-in or shared-file problem without choosing monthly computer care. Tell us what you are trying to do, what happens instead and whether it affects one person or several. “I'm not sure” is fine.
We confirm the work, price and availability in writing. You accept the quote before scheduling. Software subscriptions, moving email or files, and ongoing account management are included only when listed in the quote. How one-time IT help works
Will our business still own its Microsoft 365 account?
Yes. The customer keeps appropriate ownership of its Microsoft 365 account, domains, subscriptions, and data while granting Reboot only the access needed for the agreed service.
Can you help when someone joins or leaves?
Yes, when account management is included. We agree who can request changes and ask you to approve access, subscriptions, email forwarding and what information should be kept.
Do you provide Microsoft 365 backup?
Backup is a separate responsibility from managing accounts. We can review what is protected and propose backup work where suitable. The selected service, covered information, how long copies are kept and recovery checks must be agreed; paying for account management does not establish backup coverage. Understand backup and recovery planning.
Contact Reboot
Tell us what your team needs help with.
Describe the problem in your own words. We will confirm the next step in writing; sending a request does not book work or start a monthly service.